Dont lose the sale over the Internet last three feet
Posted in: web-design, By: admin, At: September 16th, 2008
In retail, there is a saying that sales are in the last three feet. That is to say, no matter what you did with marketing, the purchase is final, if a customer in the shop with the product before them.
The Web is something similar when you think about it. Have you started buying something online and found itself pressed for the transaction? Or have you already started to buy something and stopped?
Why did you choose to purchase or walk away from buying? The answer is something for you on the Internet is the last of three feet. Below are some of the most common causes man could abandon a purchase online:
- Terms of lack of confidence
- A server-pages is too slow
- The purchase is too complex
- Your excitement weakened
- You distract
- Your Internet connection in the form
Below are some of the most common causes for which it will continue to work to buy online:
- A guarantee is offered
- You really, really want the goods
- The reasons for acting now are reinforced for Page
- They are recalling what they buy
There is nothing worse than losing a sale directly to the finish line. After working hard all, to persuade visitors to buy. So now it is time to place on your home and ask yourself honestly that you are “three feet”? Are they maximizing the sales or did you lose? Here, as to find out.
You must know, like many people, for your order page (the page where are the details of their credit cards and press the button “Buy”). Then you must know the number of sales over the same period. For example, if 300 people visiting your site in June and sales from 240, 60 people not to buy. In other words, 20% of the population is not the purchase for any reason. You need to know what is. To find out why people do not buy, you must:
- For purchase by the process itself and see if you can on site, allowing customers to
- Do you have friends or colleagues to do likewise and see what they find,
- Survey your existing customers and ask if that’s all you do, to simplify the ordering process
Here are some suggestions to avoid losing the man over the last three feet:
- Reduce the number of clicks on the
- Request not all information is not absolutely necessary (not as the man of paperwork and online forms are in this category)
- Are you fast, reliable server for ordering
- Follow your report visitors to your page in comparison with the number of purchases
So take a look at your site and make sure you do everything you can to reduce the number of abandoned purchases. If you need help, then do not hesitate to ask. Good luck.
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